Refund Policy

Refunds are generally not available for digital services activated and delivered instantly.

Exceptions may be reviewed where service is technically not provided at all.

Requests are recorded when service cannot be provided permanently due to Biwork-related issues.

The customer must submit a support ticket including issue details and date range.

Approved refund requests are returned in a reasonable period using the original payment method.

Any campaign benefits are evaluated separately in refund calculations.